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HMS offers “one-stop-shop” end-to-end solutions on a consultancy service for your
hospitality-related projects. And while our specialty is troubleshooting and turning around
under-performing properties, we also have extensive experience in the following areas:

 

 

Mergers and acquisitions

Whether clients are seeking to purchase a new or existing property or to dispose of some or all of their hotel / restaurant assets, understanding the potential for profit maximization is key to the transaction. We provide service as an advisor and owner's representative for clients by offering an understanding of market conditions and professional analysis of the property's operating results to identify risks and opportunities. Specifically, our services include:

 

  • Sourcing and selection of investment opportunities

  • Valuation of assets, identifying locations

  • Lease negotiations: Landlord, tendering, contractor

  • Sourcing and short-listing of Management Company

  • Owner's representation after completion

 

 

Project management

Project manager or owner's representative plays an important role in ensuring that the owner's objectives

and interests are being met and safeguarded by the management company for their property.

Our services typically include:

  • Regular site visits and spot  checks                   

  • Systems audits

  • Capital and operating budget reviews and variance analysis

  • Management counseling

  • Work with landlord, developers, architect, contractor, chef, shop design and layout

  • Purchasing procedures for furniture, fixtures, and operating supplies

  • Technical problem solving

  • Operation flow

  • Marketing plan review

  • Administration of management contract terms and conditions

Hotel / Food & Beverage consulting

We provide comprehensive consulting and management services including assistance

and expertise with:

 

    Pre-development 

  • Concept development

  • Feasibility studies

  • Operating philosophy development

  • Cost/financial projections, forecast

    Pre-opening

  • Development of interior design, kitchen layout, and specifications

  • Marketing plans

  • Establishing goals, objectives, and budgets 

  • Purchasing and receiving

  • Recruitment and training

 

    Operations management

  • Policies and procedures

  • Cost controls, quality controls and budgets

  • Marketing and promotions

  • Recruitment and training

  • Quality assurance (QSC) programs:

Quality assurance is critical for a property's internal control program. HMS offers a comprehensive "QSC audit program"

to ensure that the hotel’s / restaurant’s service and quality standards are being met. We may also examine:

 
  • Service experience from a customer's perspective
  • System leakage problems
  • Marketing strategies
  • Overall operations to protect owner and/or management interests

Studies, reviews, and research services

We offer objective and expert studies, reviews, and research for the hospitality industry. Projects include:

  • Feasibility studies
  • Salary review studies

  • Market research

  • Tourism industry studies

  •  Expert witness reports for litigation support

  • Operating and training manuals

  • Solution-oriented operational reviews and turnaround reports

  • Business plans

 

Marketing solutions

It's not enough to have a good marketing strategy. To grow incremental revenue,

it is essential that this strategy is also technology-driven and maximizing distribution

channels to their fullest potential. We provide a critical analysis of the industry

marketing strategy, benchmarking it against industry and competitive practices.

We identify the gaps of the market positioning, providing solutions that increase sales.

 

 

For more information:

Please call     :  (852) 2789 6997

Fax               :  (852) 2380 8313

E-mail           :  service@hms.com.hk

 

 


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